Frequently Asked Questions

What is the charge for this service?
There is no charge to use this service. The service is supported through taxes and donations.

Why do I need a special player?
The books are recorded in a special format and will not play on a commercial player.

How are books and equipment delivered to my school, and how do I return them?
All materials are mailed and returned through the Unites States Postal Service as "free matter for the blind and physically handicapped." No postage is necessary.

Do you have textbooks?
Our library does not carry any textbooks and we are not affiliated with any textbook providers. One organization that provides audio textbooks is Recording for the Blind & Dyslexic (RFB&D), 1-800-221-4792. Contact your local Talking Book Center for additional textbook providers, or visit http://www.ilkidszone.info/textbookinfo.htm for more information.

What happens after I mail in my application?
As soon as we receive your application, we will register you and contact you regarding your service.

How do I order books or know if you have a title available?
Call your reader advisor or search our online catalog for title availability. You may order books by mail, phone, fax, and email or through the online catalog http://www.klas.com/ilbph/.

How many books can I check out?
There is no limit on cassette and braille books. Some limits apply to other formats.

Can I keep my materials?
Talking Book materials, equipment and books are on loan to participants and are the property of the federal government.

How do I let the Talking Book Center know my students need service next year?
To reactivate service for a new school year, simply complete all correspondence forms sent to you in a timely manner, and mail them to your Talking Book Center.

How quickly will I receive books when I order them?
Once we receive your order, if available, your books will be placed in the mail within 2 working days. Delivery times may vary.

How long can I keep the books?
The general loan period for books is 6 weeks for cassette and braille books and 2 weeks for PlayAways.

Is this service only for people who are blind or visually impaired?
No. It is also for students with physical limitations or an organic reading disability (such as dyslexia).